May 2, 2022 · I put my eSIM IMEI and I get the “Your phone is compatible, but it may be locked to Your Carrier.” Xfinity Mobile does not use eSIM; XFINITY MOBILE SELLS THE GOOGLE PIXEL 6 ! ! XFINITY MOBILE SELLS THE GOOGLE PIXEL 6! ! ! The Xfinity Mobile rep stated: “Pixels bought from them would be compatible” LMAO!!! You can’t make this *** For some smaller carriers, it can take up to an hour. If you're transferring the number from a landline or wireline, it takes, on average, five business days. There's no need to sit by your phone waiting for it to activate. We'll send you a confirmation email when you're good to go. We'll also email you if there's an issue with the transfer ...See full list on xfinity.com Some phones use a nanoSIM (a physical SIM card) while some use an eSIM (a digital SIM downloaded to the phone). Learn what to do if either an eSIM or nanoSIM card isn't working correctly. Why isn't my phone connecting to the internet? View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Call an Xfinity Mobile specialist. Call an Xfinity Mobile specialist at (888) 936-4968. We’ll help you evaluate the trade-in eligibility of your phone. Find a Store. 1. Go to Settings > General and tap About. 2. Under Carrier Lock, you should see a message that says "No SIM restrictions." If you don't see that message, contact Xfinity Mobile. Will activating an eSIM lock my iPhone to Xfinity Mobile? Using an esim will not affect the lock status of your device. Many unlocked devices are compatible with ...Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number.There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan.Customize your new Xfinity plan. Bundle home internet + mobile to save. Shop offers, pricing, and packages at the right price for your needs today! What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ...Does the SAMSUNG Galaxy Watch 3 (41mm, GPS, Bluetooth, Unlocked LTE) Smart Watch with Advanced Health Monitoring, Fitness Tracking work with Xfinity Mobile? I get mixed answers when I look online. I called xfinity mobile and they told me no they don't (but I also use to be a supervisor over at Xfinity so I know A LOT of agents really don't know ... Send in your old phone. If you accept the trade-in offer as part of a new phone purchase, you’ll send in your old phone using the provided shipping label. Assurant must receive your trade-in within 21 days from the date you submitted your order. step 3.Oct 24, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ...Hi, I am using Xfinity with my google Pixel 5, and want to change my current physical sim to e-sim. But someone said that for now e-sim service of Xfinity is only available for iPhone. I had used same google Pixel 5 with e-sim at Verizon a few months ago, so it is obvious that my google Pixel 5 itself is eligible for e-sim.September 14, 2022 Hey Xfinity Mobile Customers! Great news, you can now purchase or bring your own eSIM-capable devices! Xfinity Mobile will also support iPhone 13 and SE3 models for eSIM activation. eSIM makes it easier to activate devices and eliminates the need for a physical SIM card. Plus, you can activate without WiFi!Some phones use a nanoSIM (a physical SIM card) while some use an eSIM (a digital SIM downloaded to the phone). Learn what to do if either an eSIM or nanoSIM card isn't working correctly. Why isn't my phone connecting to the internet?To receive customer support, you'll want to reach out to our exceptional team of Mobile experts. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968. • Chat: https://comca.st/3nFUuoL.When you purchase an iPhone 14 or iPhone 14 Pro it will already arrive with a ready to activate eSIM, and all you have to do is activate it through your carrier. Good news: the three major US ...1. activate your device online or call customer support. 2. Turn on your device and follow the setup instructions and the esim should download automatically during the apple setup process. If the device is already on you can download the esim from a settings notification, QR code or enter the activation url manually from cellular settings. I am ...Jun 7, 2023 · Galaxy devices that support eSIM. Galaxy S23 / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra. Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3. Galaxy Note20 / Note20 Ultra. Please note: Depending on the country of origin, eSIM may not be supported even if your device is listed above. What's a SIM card / eSIM? SIM card. A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. T-Mobile SIM cards come with adapters to allow for use with Nano, Micro, or Standard SIM sized devices. eSIM. Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical ... Enter the embedded SIM — also known as eSIM. As the name suggests, this is a SIM card that’s built into your smartphone and can’t be removed. It performs the same function as a traditional ...Aug 14, 2023 · Activate a New Line With eSIM. Note: Xfinity Mobile currently supports eSIM only on iPhone 13 or newer. Step 1. First things first. Unbox your new device for everything you need to get online with the nation’s best network – like your new phone and charger, and any accessories you’ve ordered. Support for your questions about Xfinity Mobile's network and coverage, including Wi-Fi hotspots and international talk, text, & data rates. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Aug 14, 2023 · From the Device Details page, locate the section labeled eSIM download and help and click on eSIM details. Follow the on-screen instructions. Click Get a new eSIM. Or, to download it manually on your device, go into Settings and tap Cellular. If prompted "Scan to download your eSIM," select Add Cellular Plan. For more information on activating ... Aug 14, 2023 · From the Device Details page, locate the section labeled eSIM download and help and click on eSIM details. Follow the on-screen instructions. Click Get a new eSIM. Or, to download it manually on your device, go into Settings and tap Cellular. If prompted "Scan to download your eSIM," select Add Cellular Plan. For more information on activating ... Feb 17, 2023 · I purchased an unlocked Samsung Galaxy s23 Ultra intending to use the Dual Sim feature of the phone for two mobile numbers on one device. Moving 2 other lines (4 total) I was told my eSim was incompatible with Xfinity Mobile. After some digging, a 2nd tier Xfinity Mobile Rep indicated it's such a new phone, and that eSIM support is coming. At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering.Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard for Comcast email and voicemail service.Xfinity Mobile and Comcast Business Mobile will offer the most advanced iPhone lineup ever with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max. It will be. Not completely clear how current customers will receive the $400 off though.Open the Xfinity mobile app on your iPhone (I did it on the new one but either one should work), and you’ll see the new iPhone listed there. It may take a few minutes to show up. Return to the desktop site and Devices. Select the new iPhone and begin the activation. Make sure adblocker is disabled.Xfinity Mobile offers phone service through the cable and internet provider — here's what to expect. • Available plans include by the gig (1GB starts at $15 a month) or unlimited data ($45 a ...Sep 1, 2023 · Download an eSIM or insert or swap an Xfinity Mobile nanoSIM Card. Bring a device to a new line. To activate a new Xfinity Mobile line with a device you already own, simply log in to your account and visit the Devices page to set up your phone on the line. Sign in with your Xfinity ID. Select Add a Device. Select BYO Bring Your Own. Xfinity Mobile requires residential post-pay Xfinity Internet. Line limitations may apply. Equip., intl. and roaming charges, taxes and fees, including reg. recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. Pricing subject to change.For E-sim users, you need to ensure that you download the E-sim to your iPhone after the activation process is completed. If your E-sim is removed or replaced later, you can visit the Xfinity Store and get it restored; ensure this is a quick action. Jan 23, 2020 · As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ... Xfinity Mobile supports compatible eSIM-compatible devices, as well as devices that require a SIM card. How do I activate my eSIM with Xfinity Mobile? Bring your eSIM-compatible phone to Xfinity Mobile. Once you have Xfinity Internet, start by choosing between our By the Gig or Unlimited data options.Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number.Feb 16, 2023 · In the Settings app, tap Carrier Cellular Plan Ready to Be Installed. Tap Continue, at the bottom of the screen. Make a call on your iPhone to check its cellular connectivity. If you can't make a call, contact your carrier. If the plan you activated replaces the plan on your physical SIM, remove your physical SIM. Then restart your iPhone. Xfinity Mobile and Comcast Business Mobile will offer the most advanced iPhone lineup ever with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max. It will be. Not completely clear how current customers will receive the $400 off though.Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password.Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone.Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. In the Settings app, tap Carrier Cellular Plan Ready to Be Installed. Tap Continue, at the bottom of the screen. Make a call on your iPhone to check its cellular connectivity. If you can't make a call, contact your carrier. If the plan you activated replaces the plan on your physical SIM, remove your physical SIM. Then restart your iPhone.Set up another cellular plan on your iPhone. All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time. You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.On your iPhone, go to Settings > Mobile Data. Tap Convert to eSIM. If you can't see Convert to eSIM, your network provider doesn't support this option. Contact your network provider to move your phone number from your physical SIM to an eSIM using eSIM Carrier Activation or by scanning a QR code. Tap Convert Mobile Data Plan.Restart your device. Insert a SIM card from another wireless carrier. Navigate to the Home screen and look for the "Phone Locked" message. Ensure your device is connected to cellular data or WiFi. When connected, you will see the unlock message in the notification panel. Note: If the device is prompting to enter an unlock code, please look for ...Feb 17, 2023 · I purchased an unlocked Samsung Galaxy s23 Ultra intending to use the Dual Sim feature of the phone for two mobile numbers on one device. Moving 2 other lines (4 total) I was told my eSim was incompatible with Xfinity Mobile. After some digging, a 2nd tier Xfinity Mobile Rep indicated it's such a new phone, and that eSIM support is coming. At this time, Xfinity Mobile does not support eSIM. However, if an Xfinity Mobile customer wants to activate their eSIM on a device that has Dual SIM with another carrier that does support eSIM, they are able to do so as long as the device is unlocked. Okay. eSIM in general is a disaster and another method for phone makers and carriers to lock you in. We are moving backwards to a time when your cell phone and number were locked to a carrier via a contract. Sep 5, 2023 · Once you have your new Xfinity Mobile SIM card in hand, it's time to activate your phone and complete the switch to Xfinity Mobile! Activating your own phone happens entirely online. We'll walk you through it, step-by-step. The process will only take about 20-25 minutes from beginning to end, and we'll send you an email once it's done. Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request.Xfinity Mobile offers the following cell phone plans to choose from: • Xfinity Mobile 1GB: $15 for 1GB Shared of data. • Xfinity Mobile 3GB: $30 for 3GB Shared of data. • Xfinity Mobile Unlimited Intro: $45 for 20GB of data. • Xfinity Mobile Unlimited Plus: $55 for 30GB of data. • Xfinity Mobile 10GB: $60 for 10GB Shared of data.Tap Settings, tap either Cellular or Mobile Data, and then tap the plan you want to use. Then tap Turn On This Line. Open your phone’s Settings. Tap Network & Internet Mobile Network. Advanced. Choose the name of the carrier. Tap Switch. You can also switch between eSIM profiles, this way you can choose the profile depending on the ...Technically, an eSIM is a physical part – it’s a microchip embedded inside of your smartphone. This component can download carrier data remotely, enabling you to switch carriers on the spot. If your phone has a physical SIM tray and an eSIM, you can actively use multiple lines at the same time. Some phones even support multiple active eSIM ... Apr 9, 2023 · eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ... Check your phone's compatibility. See if your phone can work on Xfinity Mobile, choose a data option, and either order a free SIM card or activate your phone from home with an eSIM-compatible device. With eSIM, you're all set up with this step. Step 2. 02:32 PM. 14. Comcast Xfinity customers report their accounts being hacked in widespread attacks that bypass two-factor authentication. These compromised accounts are then used to reset passwords ...Sep 17, 2022 · 6 Messages. 11 months ago. It’s fairly straight forward to do. Go to the XM website, go to add a line, then ‘Bring your own device’ and enter your IMEI 2 number (your primary should be linked to your main number on the iPhone 14), then choose to get a new number or port the one you want in. Add to cart and checkout. An eSIM is an electronic SIM card. Unlike the standard physical SIM card we use for our cell phones, which come in different SIM sizes, the eSIM is built into your device and you can't remove it (nor should you need to remove it). There's no extra fee for an eIM, since it comes right in your device. While eSIMs are still very new for cell ...Enter the embedded SIM — also known as eSIM. As the name suggests, this is a SIM card that’s built into your smartphone and can’t be removed. It performs the same function as a traditional ...6 Messages. 11 months ago. It’s fairly straight forward to do. Go to the XM website, go to add a line, then ‘Bring your own device’ and enter your IMEI 2 number (your primary should be linked to your main number on the iPhone 14), then choose to get a new number or port the one you want in. Add to cart and checkout.Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. If your E-sim is removed or replaced later, you can visit the Xfinity Store and get it restored; ensure this is a quick action. Ensure that your device is turned off during the activation, and it should take roughly 10 minutes to an hour, and you will get a confirmation email once the activation completes.eSIM Xfinity Mobile Goodbye, SIM card. Hello, eSIM. Easily switch to Xfinity Mobile with an eSIM-compatible phone. An eSIM is a digital SIM that's built right into your phone. There's no shipping needed. Just pick your plan and switch today. Check compatibility Get the best price for Unlimited. $30/mo per line.Sep 16, 2022 · Just finish transferring the physical SIM (iPhone 12 Pro Max) to the eSIM (iPhone 14 Pro Max) without any issues. The process was very smooth and easy to follow. I will share it in details below. Note: 1. Don't use the Xfinity Mobile App in a phone, and instead use a browser on your desktop. 2. Disable any Ad Blockers in your browser. 1. 1. activate your device online or call customer support. 2. Turn on your device and follow the setup instructions and the esim should download automatically during the apple setup process. If the device is already on you can download the esim from a settings notification, QR code or enter the activation url manually from cellular settings. I am ...New and existing Xfinity Mobile and Comcast Business Mobile customers can take $400 off a new iPhone, including the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max, and the entire iPhone 13 and iPhone 12 line. New customers must activate a new Xfinity Mobile line within 30 days of purchase, and existing customers can upgrade ...eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ...Sep 16, 2022 · Just finish transferring the physical SIM (iPhone 12 Pro Max) to the eSIM (iPhone 14 Pro Max) without any issues. The process was very smooth and easy to follow. I will share it in details below. Note: 1. Don't use the Xfinity Mobile App in a phone, and instead use a browser on your desktop. 2. Disable any Ad Blockers in your browser. 1. Xfinity Mobile and Comcast Business Mobile will offer the most advanced iPhone lineup ever with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max. It will be. Not completely clear how current customers will receive the $400 off though.1. Go to Settings > General and tap About. 2. Under Carrier Lock, you should see a message that says "No SIM restrictions." If you don't see that message, contact Xfinity Mobile. Will activating an eSIM lock my iPhone to Xfinity Mobile? Using an esim will not affect the lock status of your device. Many unlocked devices are compatible with ...Download an eSIM or insert or swap an Xfinity Mobile nanoSIM Card. Bring a device to a new line To activate a new Xfinity Mobile line with a device you already own, simply log in to your account and visit the Devices page to set up your phone on the line.First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me.From there, you’ll be able to transfer that eSIM to your new iPhone 14 when it arrives. On your iPhone, go to Settings > Cellular. Tap Convert to eSIM. If you don’t see this option, you’ll ...Sep 30, 2022 · I just got back from traveling in the UK for a month. I was using my iPhone 13 Pro Max which was unlocked to add an Airalo eSim which gave me 5GB of data for 30 days through Europe and the UK. I made a couple of short phone calls and a couple of texts using my Xfinity number and was only billed 80 cents total for the month from Xfinity.
Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. . Anna jonesboro national bank
Xfinity Mobile supports compatible eSIM-compatible devices, as well as devices that require a SIM card. How do I activate my eSIM with Xfinity Mobile? Bring your eSIM-compatible phone to Xfinity Mobile. Once you have Xfinity Internet, start by choosing between our By the Gig or Unlimited data options.Call an Xfinity Mobile specialist. Call an Xfinity Mobile specialist at (888) 936-4968. We’ll help you evaluate the trade-in eligibility of your phone. Find a Store. Sep 16, 2022 · Just finish transferring the physical SIM (iPhone 12 Pro Max) to the eSIM (iPhone 14 Pro Max) without any issues. The process was very smooth and easy to follow. I will share it in details below. Note: 1. Don't use the Xfinity Mobile App in a phone, and instead use a browser on your desktop. 2. Disable any Ad Blockers in your browser. 1. May 13, 2022 · Then you changed that and went bought a new phone from xfinity and it came with SIM. So first you only need the sim that came with the New phone. Next Activate the new phone with your correct phone number. Once you do that tell Xfinity to Cancel the other BYOD line you first ordered. They will delete the line and all will work fine. Insert the ejection pin into the hole on the SIM tray to open. Check your product manual for full details. Gently remove the SIM tray from the tray slot. Place up to 2 SIM cards (with the gold contacts facing down). Alternatively, use one SIM and one MicroSD card. Gently press the SIM cards and/or Micro SD card into the tray to secure it.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.September 14, 2022 Hey Xfinity Mobile Customers! Great news, you can now purchase or bring your own eSIM-capable devices! Xfinity Mobile will also support iPhone 13 and SE3 models for eSIM activation. eSIM makes it easier to activate devices and eliminates the need for a physical SIM card. Plus, you can activate without WiFi!Xfinity Mobile ... Loading September 14, 2022 Hey Xfinity Mobile Customers! Great news, you can now purchase or bring your own eSIM-capable devices! Xfinity Mobile will also support iPhone 13 and SE3 models for eSIM activation. eSIM makes it easier to activate devices and eliminates the need for a physical SIM card. Plus, you can activate without WiFi!First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me.Feb 16, 2023 · In the Settings app, tap Carrier Cellular Plan Ready to Be Installed. Tap Continue, at the bottom of the screen. Make a call on your iPhone to check its cellular connectivity. If you can't make a call, contact your carrier. If the plan you activated replaces the plan on your physical SIM, remove your physical SIM. Then restart your iPhone. Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request.View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Oct 9, 2022 · Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform, and may need to direct you to our Xfinity Mobile team members to assist you with getting your request completed. Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. Support for your questions about Xfinity Mobile's network and coverage, including Wi-Fi hotspots and international talk, text, & data rates. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests..